Frequently Asked Questions

Find answers to common questions about renting properties with our company

How do I find a suitable home to rent with eazyRent?

Finding a suitable home with eazyRent is easy! You can start by browsing our online listings, which are updated regularly. Use the search filters to narrow down your options based on location, price range, and amenities. If you need assistance, our leasing agents are just a call away and can help you find the perfect home.

How does eazyRent protect me from rental fraud?

At eazyRent, we take rental fraud seriously. We verify all property listings and conduct background checks on landlords to ensure legitimacy. Additionally, we provide a secure platform for all transactions and encourage tenants to report any suspicious activity. Your safety is our priority.

Is there a charge for using eazyRent's services?

Yes, after finding a suitable home, you will be required to pay an service fee. This fee covers the cost of operating our platform and providing customer support. We offer flexible payment options to suit your budget.

How do I ensure the listings are safe and legitimate?

At eazyRent, we provides vetted listings to ensure safety and legitimacy. We take fraud protection seriously and thoroughly screen all properties before listing them. This means you can browse our homes with confidence, knowing that they have been validated for your security.

Are pets allowed in your rental properties?

Many of our properties are pet-friendly, though restrictions may apply based on the property type and location. Typically, we allow up to 2 pets per unit with certain breed and weight restrictions. A non-refundable pet fee or monthly pet rent may apply. Please inquire about specific pet policies for the property you're interested in.

Can I request a refund if I don't like the property?

Yes, you can request a refund if you don't like the property. Please contact our customer support team for more information and to initiate the refund process.

How many times can I request to view a property?

Requesting to view a property depends on your subscription plan. If you're using the free mode, you can request to view a property 3 times in a month. If you're a standard subscriber, you can request to view a property up to 10 times per month. If you're a premium subscriber, you can request to view a property up to 20 times per month.

Can I renew my lease at the end of the term?

Yes, lease renewals are possible and often encouraged. We typically notify tenants 60 days before the lease expiration date with renewal options. Renewal terms may include a rent adjustment based on market conditions. Please contact our leasing office to discuss your renewal options.

What are the payment options for rent?

We offer multiple payment options for your convenience. Rent can be paid online through our secure portal using credit/debit cards or bank transfers. We also accept checks and money orders, which can be mailed or dropped off at our leasing office. Automatic payment options are available to ensure timely payments.

Still have questions?

Our team is here to help you find the perfect rental property